Workshop Service Manager Job in Nelspruit, Mpumalanga at Hedz Recruitment Solutions –
Our client a well established Dealership requires the services of a Workshop Service Manager for the Nelspruit area. Basic R30 000 – R40 000 + Company Vehicle + Fuel + Incentives.
The successful candidate must have experience in the below:
- At least 5+ years experience as a Workshop / Service Manager with a reputable brand at dealership level.
- Strong Customer-Facing Skills
- Skilled at marketing and accounting.
- Must be business-oriented
- Strong Written and Verbal Communication
- Knowledge of factory standards and audits
- Creative Problem-Solving
- Technical / Mechanical aptitude
- Target driven
- Strong knowledge of workshop
- Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability
- Ensure delivery of customers vehicles on time
- Coach team members on ways to drive service sales, beneficial training program options, and customer service tactics
- Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed
- Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
- Oversee all day-to-day job duties within the automotive service department with a focus on high employee and customer morale
- Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance record.
Job Types: Full-time, Permanent
Salary: R40,000.00 – R80,000.00 per month
- Workshop Manager: 5 years (Required)
About the Company
Company: Hedz Recruitment Solutions –
Company Location: Nelspruit, Mpumalanga